GENERAL

  • The Antiques van Elsen website, with headquarter in Jabbeke, BE0-861.107.602 and store located in the Philipstockstraat 13, 8000 Bruges, Belgium selling antiques, vintage, objet d’art, curiosities, collectibles and gift items.
  • These Terms & Conditions shall apply to all sales through Antiques van Elsen and will exclude application of any deviating general or specific conditions or terms of the buyer. No waiver or modification of these Conditions of Sale shall be binding upon Antiques van Elsen, unless approved in writing by an authorized representative of Antiques van Elsen.
  • All products posted in our website are thoroughly checked with accurate descriptions. The possibility exist in providing informations that it may contain errors, or the color may slightly differ from the actual color of the said product. Queries reqarding the products will be handled with full attention and extra pictures will be provided upon request.


PRICE

  • The indicated price of each product is tax included, along with accurate descriptions. The photo’s are decorative and can contain ornamental elements that are not included in the price unless being specified.
  • Shipping cost is not included in the price of the product and will be quoted accordingly on the chosen product. If the delivery address is outside the European Union, please consider that some shipments are bound with an incoming taxes. We cannot specify the correct amount of this tax, each county has its own rate. You can check this tax amount at the customs regulations of your country.


PAYMENTS

  • We accept the following payment methods:  
  • Cash or Bancontact at the store, by pick up     
  • Bank Transfer and  Online Payments  
  • Debit cards:  VPay and Maestro   
  • Credit Cards:  VISA and Master


DELIVERY

  • The delivery time is depending on the product and your location. We are doing the best we can to send the product on time. Items that can be send via Bpost will be dispatched within 3-5 working days. Those products that fallout the standard measurements and weight of Bpost will take longer processing time. Before purchasing the item we advise to contact us for the correct shipping quote and delivery lead time. There is also a possibilty to pick up the product personally or by your chosen transport service. We are not responsible for the delay of the delivery due to custom controls.


RETURN POLICY

  • We grant a return policy period of maximum14 days effective upon the day of receiving the product. We shall , if under the jurisdiction of our return policy, refund the amount you paid for the product less the shipping cost.  The return delivery cost of the product is at your expense as buyer. We require to inform us by email of by phone within 3 days after receiving  the product by mentioning the order number or invoice number and the reason of return.
  • Our products are carefully selected along with the accurate descriptions, mostly has been used or under the care of the previous owner, implying that is not in new condition. If you are not satisfied with the purchased product by arrival, we advice to keep the product in the same condition as when delivered. The product must be returned in an original condition and in the original packaging without damage. Only after proven that the product returned in a correct way as in original condition then reimbursement of the payment less costs will follow.


PRIVACY POLICY

Each personal data we received will be handled with confidentiality.  It will only be used to:  

  • Process the order and to deliver the product or products to the correct delivery address.  
  • To keep you updated with transactions or informations related to your order.  
  • To inform you regarding our recent activities, send us a mail if you are not interested. 
  • Information regarding personal data will not be passed to a third party.